At CPL, we’re all about living the CPL Way. The CPL Way is the core of our organisation and how we like to do business.
All our staff aim to always understand the person, give great service, work together and find better ways. All these things combined mean we can really make a difference to the lives of the people we support.
Our vision is an inclusive society for all people.
At CPL, we work with people of all ages to maximise their potential.
We tailor our support services in homes, schools and communities to each client’s goals so they can live the life they choose with passion.
We’ve supported thousands of Queenslanders for over 65 years, but we pride ourselves on being part of every local community where we work.
We have the expertise to deliver services to people of all ages with all levels of physical disability. We will work with you and your loved ones to maximise your independence so you can live the life you choose in your community.
The CPL Way
At CPL, we’re all about living the CPL Way
. The CPL Way is the core of our organisation and how we like to do business.
All our staff aim to always understand the person, give great service, work together
and find better
ways. All these things combined mean we can really make a difference to the lives of the people we support.
“For me, the CPL Way is about exceptional quality customer service for our clients, understanding what their needs are and tailoring an individual service for them.” – Michel Heit, CPL's Mylestones Employment Regional Manager
Understand the person:
At CPL, we take the time to ask important questions and really listen
so we can better understand our clients and other team members. By focusing on understanding the person, we can tailor our services to match our clients’ needs and make sure they’re receiving the right support.
Give great service:
Our motto is always to work hard and give great service! We go above and beyond to make sure we provide great customer service for every person, at every shift, every location and every day, the CPL Way
At CPL, we’re committed to working together as a team. We’re helpful and supportive of one another, and work together to find positive solutions
Find better ways:
If something isn’t working or is inefficient for our team, clients and families, we work to find better ways to improve our services
. Finding better ways is every team member's responsibility at CPL.
CPL Customer Service Promise
At CPL, we believe everyone should be able to live the life they choose with passion. We will live our customer service promise
every day, in every way to deliver the best possible service for you.
Read more about CPL's customer service promise
Find out more today! Simply call 1800 275 753 or fill in the form below.
One of our friendly CPL staff will be in touch by the next working day. We look forward to hearing from you!
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