I hope you are keeping healthy and well. I wanted to touch base with you today to reassure you of CPL’s ongoing vigilance in relation to the coronavirus outbreaks in Victoria and New South Wales.

Our COVID Working Group continues to meet weekly to discuss any additional measures CPL may be required to implement, should an outbreak spread to Queensland or Northern New South Wales.

At this stage, we are continuing with our usual service delivery, however we have implemented some additional measures, specifically relating to travel from New South Wales and Victoria which I have detailed below.

Notification of testing
We understand that if you or your family members are being tested for coronavirus, or you have been asked to self-isolate, there will be a few people you are required to notify. We ask that you please remember to notify CPL of any isolation or pending test results so we can maintain our COVID register and undertake any cleaning or tracing measures deemed necessary.

If you or your family member returns a positive coronavirus test and you’ve visited a CPL site over the last 14 days, we ask that you call us urgently on 1800 275 753 so we can immediately take the
necessary actions, such as deep cleans.

Changes to visitor forms
As I mentioned above, we have reviewed our processes to include the most recent advice relating to the outbreaks in Victoria and New South Wales. As part of this, we have updated our Health Declaration Forms to include questions about travel outside of Queensland, as well as any travel to declared hotspots.

While the Queensland Government has mandated that people who have travelled to a declared hotspot
will be required to self-isolate for 14 days on arrival back to Queensland, CPL is introducing an additional measure to reduce the risks to clients and employees.

If you have recently returned from a location that is now listed as a hot spot, you will not be able to visit a CPL site until 14 days has passed since your return. This applies even if – upon your return – you were not required to isolate.

You can stay up to date on the declared hotspots, which are categorised by Local Government Areas, on the Queensland Government website here.

We understand this may cause inconvenience to some, but our highest priority is the safety and wellbeing of CPL clients and employees.

CPL employees will also be required to notify us of their travel movements and continue to have their temperature taken on arrival for their shifts.

Don't come in if sick
As we’ve seen in the southern states, the risk of outbreaks still remains high. For this reason, please do not come to a CPL site if you are sick. If you have a support at home shift confirmed, but you fall unwell, please let us know beforehand so we can make the appropriate equipment available to our team.

You can call us to change your shift at any time on 1800 275 753.

Download the app
We are all heading out into the community much more than we were a few months ago. Although social distancing is in place, we are encouraging our employees and our clients to download the Australian Government’s COVIDSafe app. This will alert you to any encounters with confirmed cases of coronavirus so you can undergo testing and isolate. It will also allow CPL to quickly trace any known contacts you’ve had with our team or other clients.You can download the app here.

Thank you again for working alongside us during this pandemic. As always, if you have any questions, please do not hesitate to send me an email or reach out to your local Service Manager.

Take care and stay safe.

Kirsty Austin
General Manager, Services
CPL – Choice, Passion, Life