On Thursday 21 June, FSG Australia announced the organisation would enter voluntary administration from 30 June this year, after more than 35 years of providing support to people from all walks of life on the Gold Coast and northern New South Wales (down to Ballina).

Today, Monday 25 June, CPL – Choice, Passion, Life (formerly the Cerebral Palsy League) announced it has formed an independent partnership with FSG Australia to provide certainty of service to their 1,000 customers receiving disability support services, and continuity of employment to many FSG staff.

If you receive disability services or aged care from FSG, or you are a Disability Support Employee (DSE), we have some information below that may help you. We understand that you may have a lot of questions about this process and at this stage, we don’t have all the answers. But we will be updating this page regularly, as soon as we have more detail for you. 

You can also get in touch with us by:

Information for FSG customers

No, you will not be without a service. I would like to reassure you that your services will not be affected by the FSG announcement. 

You will keep receiving your support from FSG up until Saturday 30 June. From Sunday 1 July, you will receive your support from CPL. From 1 July, CPL will be your new provider.

To ensure that you are not without care/support, CPL has been allocated to you for now. Over the next few weeks, we will discuss your support options with you. We hope you would like to stay with CPL, but if not, we will support you to access a new service provider of your choice.

Please call 1300 275 711 and we will find someone to support you ASAP. Our hours are 8am - 5pm, from Monday to Friday. 

You can contact CPL on 1300 275 711. Our hours are 8am - 5pm, from Monday to Friday. 

Information for FSG employees

You will work this week as normal. A new roster for beyond 30 June will be released this week. If you cannot attend a rostered shift this week, please call 1300 275 711 as soon as possible.

Your employment with FSG will come to an end with the organisation going into administration from 30 June. CPL is currently reviewing resource requirements and will make offers to former employees of FSG as required.

No. CPL will be in contact with relevant people and be making offers of employment to you. It is your decision to accept the offer.

There are multiple ways to do this. Please be advised that there will be roles advertised on the CPL careers page over the coming days. In addition, you should keep in touch with your current manager.

CPL has created some new roles, specifically for FSG employees. These roles are only open to FSG employees and will not be available to external applicants at this time. 
Every employee of FSG is eligible to apply. If you see a role that you think is a good match for your expertise, you should apply regardless of any other employment offer you may have from CPL.  
If you would like to submit an EOI, please send a copy of your resume and a one page document that outlines your skills for the position to recruitment@cpl.org.au 
If you have any questions about these roles, or would like to see a full Position Description, please email recruitment@cpl.org.au
The EOI process will be open until 3pm, Monday 16 July 2018. 

Find out more about the available roles here.

FSG customer & employee contact form

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Do you have more questions? Call our hotline on 1300 275 711.