We usually collect and hold the following types of personal information: your name, address, gender, date of birth, contact details (and those of your carers, relevant family members and your GP /health care providers) legal information regarding decision making, certain financial information, your areas of interest and if you are a donor, your donation history.
We collect government identifiers (including but not limited to Medicare, Centrelink and Department of Veteran Affairs numbers) and may use these as part of our security check when we speak to you.
We also collect and hold certain sensitive information including health, medical and relevant demographic and social information relating to your service and/or support requirements.
This information can only be collected with your consent. We will only ever collect the minimum amount of sensitive information about you that we actually need in order to provide support and services to you or to respond to your enquiries about our services.