Once your access to the NDIS is confirmed, you and/or your nominee will be contacted by a representative of the National Disability Insurance Agency (NDIA) to have a planning conversation.
Most people’s first plans will be completed over the phone, through a planning conversation between the participant (and/or their nominee) and an NDIA representative about their existing supports, needs and main goals.
If you are not able to complete your planning conversation over the phone or are not in a position to do so, the NDIS will make alternative planning arrangements.
Everyone will have the same access to supports and services irrespective of how their planning conversation takes place.
Once in the NDIS, your plan will be reviewed every 12 months, including your first plan. If your circumstances or needs change you can talk to us about having your plan reviewed at any stage.