In-home support services

If you’re inviting someone into your home you need someone you can trust, someone who can work with your values, lifestyle, relationships and routines to provide the ideal home support. Our staff are trained to support you and assist with daily tasks which may no longer be as easy, ensuring your safety and wellbeing at home.

Ideal Home Support Services

Community and social support

We can support you to stay active in the community and maintain social connections. Lunch with family and friends, doing the weekly shopping or attending social and leisure groups; what’s important to you is important to us, and we're here to help.

Stay Active In The Community

Contact us

For more information about in home disability care and how we can support you, please call us on 1800 275 753 or send an online enquiry

Aged Care - FAQs

We offer home support services including:

  • food preparation
  • help with showering or dressing
  • medication management
  • mobility assistance
  • cleaning
  • home maintainence
  • mobility aids
  • transport to appointments or activities
  • in-home social calls and group activities

An assessment through My Aged Care will determine which of these services you are eligible to receive. You can call 1800 200 422 to discuss your needs, or you can apply online.

If you are eligible you will be referred for an assessment in your home. An assessor will contact you within two to six weeks to arrange your assessment.

You're eligible to apply for government support once you turn 65, or 50 if you identify as an Aboriginal or Torres Strait Islander person. The government support you receive depends on what support you require.

Your level of need will determine whether you are eligible for the Commonwealth Home Support Program (CHSP) or Home Care Packages (HCP).

  • CHSP is designed for seniors who require 1 - 2 basic services on either a short term or ongoing basis.
  • HCP is designed for people who require more services. There are 4 different tiers of packages available to meet varying levels of need. These are basic, low, intermediate, or high.