The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers. It means you get to make decisions about your supports and who you would like to deliver them.
You can use your NDIS funding to pay for CPL services. To find out if you're eligible for NDIS funding, you can check out the information in the NDIS section of our website or read the links below.
We understand you want to get the most out of your NDIS package, and receive high quality services for the best price.
That’s why we align our pricing to the most up-to-date NDIS price guide. Our Price Promise is to never charge an individual more than the NDIS price guide. The NDIA reviews the NDIS price guide annually and sets prices that reflect wage inflation, market trends and ensure the NDIS remains sustainable.
The National Disability Insurance Agency (NDIA) released an updated NDIS Price Guide for 2019/20 that came into effect on 1 July 2019.
This price guide reflects price increases in therapy, attendant care and community participation, as well as the introduction of the Temporary Transformation Payment (TTP). The TTP was introduced to assist providers who meet specific criteria to continue transforming their businesses in the move towards a more competitive marketplace. CPL is eligible to charge the Temporary Transformation Payment (TTP).
In line with terms and conditions outlined in our customer Service Agreement, CPL adjusts its fee schedule to align with updated pricing from the NDIA, including new fees such as the TTP. The new CPL price guide is available below for download.
The new NDIS price guides may be accessed via these links:
The NDIA has adjusted funding on all existing participant plans to reflect indexation; the changes in the price limits for therapy, attendant care and community participation; and the application of the Temporary Transformation Payment.
Adjustments to participant plans are calculated by the NDIA based on individual circumstances, so please contact the NDIA with any questions you may have about their indexation process.
If you have any questions, please contact the following:
- For questions about adjustments to your plan to allow for the price increases – National Disability Insurance Agency, 1800 800 110
- For questions about CPL’s pricing, including the application of the TTP – CPL Customer Hub, 1800 275 753
Price list for CPL services as of 1 July 2019:
Direct payment and private health care
If you are not eligible for NDIS funding, or wish to access a service or support that's not covered in your plan, you can pay for CPL's services directly with cash, debit or credit card. We have HICAPS machines available at all locations to process a claim from your private health insurer. If you wish to use BPay, you will be issued with an invoice on the day of the appointment.
Self-directed support with Your Life Your Choice funding
If you have the Queensland Government's Your Life Your Choice individualised funding, you can use this funding to pay for CPL services.
Helping Children with Autism (HCWA)
This is an Australian Government initiative providing support for children aged 0 - 6 years with Autism Spectrum Disorder (ASD), their families and carers. The service covers a range of funding, including therapies.
CDMP (Chronic Disease Management Plan)
The Chronic Disease Management Plan offers people with a chronic medical condition access to Medicare benefits to cover allied health services, which help manage their condition.
Department of Human Services
The Department of Human Services delivers payments and services to help people who have an illness, injury or a disability. There is also support to assist their families or carers.
The Companion Card is available for people with disability who require lifelong attendant care support in order to participate in community activities and events. This card can help cover the costs of getting out and about with the support of a companion.
Disability Support Pension
This pension provides support for people between 16 and pension age who have a permanent physical, intellectual or psychiatric condition that stops them from working.