Higher Level Skills Program

Want to boost your career in disability with Mylestones Training?

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Did you know the National Disability Insurance Scheme (NDIS) has officially launched and it will double the size of the disability support workforce in Queensland? With more competition for jobs, there’s never been a better time to build your skills. 

Looking for a better job or promotion? Study the Certificate IV in Disability (CHC43115) to give your career an edge. 

Continue on your professional career path by learning advanced disability skills and knowledge. Delve deeper into strategies for behaviour management, disability support planning, supervising team members and more!

This qualification can help you get a job as a:

  • Behavioural support officer
  • Skill development officer
  • Residential care officer
  • Disability support worker
  • Senior personal care assistant
  • Employment consultant disability
  • Lifestyle support worker
  • Household supervisor
  • Team coordinator
Register your interest today!

New ​courses are coming soon! Join our mailing list and be the first to hear about upcoming courses in your area. Don't want to wait? Study anywhere, anytime with our online course! Click here to find out more.

You can study this course online and in the classroom. If you choose online, all study and assessments are self paced, so you can study in your own time and around your other commitments. 

The classroom based course will run for approximately ​15 weeks if all units required are completed. If you're eligible for credit transfers for units you have already completed, the course will be shorter. 

Assessments are usually due the next week at class, or as instructed by your trainer. 

To complete this course ​online, you will need to have a basic to intermediate level of computer literacy, as well as frequent access to a computer with reliable internet access. It's important that you are able to:
  • Follow instructions to log-in to the course
  • Navigate through the course units online 
  • Complete and submit assessments online
  • Be competent processing information that is online only, without a paper workbook
14 units are required for award of this qualification including:
  • 11 core units
  • 3 elective units
CHCCCS015 | Provide individualised support
CHCDIS002 | Follow established person-centred behaviour supports
CHCDIS005 | Develop and provide person-centred service responses
CHCDIS007 | Facilitate the empowerment of people with disability
CHCDIS008 | Facilitate community participation and social inclusion
CHCDIS009 | Facilitate ongoing skills development using a person-centred approach
CHCDIS010 | Provide person-centred services to people with disability with complex needs
CHCDIV001 | Work with diverse people
CHCLEG003 | Manage legal and ethical compliance
HLTAAP001 | Recognise healthy body systems
HLTWHS002 | Follow safe work practices for direct client care

HLTFSE001 | Follow basic food safety practices
CHCADV001 | Facilitate the interests and rights of clients
CHCADV002 | Provide advocacy and representative services



To be eligible for the Higher Level Skills Program, you must:

  • Not hold or be currently undertaking a Certificate IV or higher level qualification (this includes Certificate IV qualifications not relating to the disability sector i.e. Certificate IV in Hairdressing or if you have completed a university degree). This doesn't include qualifications undertaken while at secondary school.
  • Be 15 years of age or older.
  • Have finished secondary school or left school.
  • Be an Australian or New Zealand citizen permanently residing in Queensland.

If you're planning to take part in the Higher Level Skills Program, remember that you are only entitled to one subsidised training place. If you complete a Certificate IV qualification under the Higher Level Skills program, you may be ineligible for future government funding for a Certificate III or IV qualification.

If you are completing the course under the Higher Level Skills Program, to be eligible, you must be an existing worker in the community services sector. If you are a full-fee paying student, a Certificate III in Individual Support (CH3​3015) is an advantage, but not a pre-requisite for this course.

Legal Requirements

IMPORTANT: Queensland disability legislation says disability service providers need to check that all prospective students, volunteers and staff will provide safe and quality support to service users. The Queensland Family and Child Commission also has rules regarding the employment of staff who work with children.

This means that anyone participating in a Student Work Placement must undergo criminal history screening every three years. 

Mylestones Training recommends that all students apply for both a Blue Card and a Yellow Card so you can work across services for both adults and children. Here is a link to the application form. There is no charge if you are a student and we can help you complete this for your Student Work Placement. 

Computer Requirements

To be able to complete this course, you will need to have intermediate computer skills including how to use Microsoft Office, how to participate in online forums and how to browse and search the internet. You will also need to have access to a computer and the internet including:

  • Microsoft Office 2010 or equivalent
  • A broadband internet connection (ADSL 2+ and access to Google Chrome)
  • 2GB of RAM
  • A CD-ROM or DVD drive
  • Adobe Flash Player 10 or higher
  • A printer and scanner
You will need access to a digital camera to save and upload images. Many mobile phones now have this technology.

Physical Requirements

You will need to be reasonably physically fit to complete this courses because you may need to do a moderate amount of physical activity. This may be pushing people in a wheelchair or providing personal care like showering and toileting adults.

Literacy and Numeracy Requirements

There are no formal requirements for this course however we recommend you have sound language and numeracy skills (preferably Year 10 English, or equivalent).
If you're eligible to complete the Certificate IV in Disability (CHC43115) course through the Higher Level Skills Program, all you have to pay is a $199 Student Contribution Fee​. If you hold a valid concession card, the fee is only $99​.

If you are not eligible for the Higher Level Skills Program funding or other funded programs, don't worry! You can still complete the Certificate IV in Disability (CHC43115) for the full price of $3500. Each unit is $250. 

Please note: if you wish to pay the full fee of $3500 upfront, we require ​three separate payments of $1166 seven days apart.

If you’re having trouble paying the full amount up-front, we are more than happy to work with you to create a payment plan. If you wish to start a payment plan, we need you to pay the total cost of each unit and any associated student costs prior to starting. You will need to pay a minimum of $100 per fortnight.

Enquire about payment options here.

What is the Higher Level Skills program?
The Higher Level Skills program is a key initiative under the Queensland Government’s five-year training reform action plan, Great Skills Real Opportunities. The program aims to assist Queenslanders with gaining the higher-level skills needed to secure employment or career advancement in a number of key industries; or to transition to university. Click here to read the student fact sheet.

Will I have to pay anything more than the $​199 Student Contribution Fee at Mylestones Training?
Not at all. Under the Higher Level Skills Program, the Queensland Government will subsidise your training cost for the Certificate IV in Disability at Mylestones Training. This means all you have to pay is the low Student Contribution Fee of just $199.

Am I eligible to receive the subsidised rate of $199?
You are eligible for the subsidised rate if you:

  • Are 15 years or over
  • No longer at school
  • An Australian or New Zealand citizen
  • Must not be enrolled in or have completed a Certificate IV or higher level qualification, not including qualifications completed at school

What is a Student Contribution Fee and what does it cover?
A Student Contribution Fee is a small amount of money that students contribute to their course, so they share some of the responsibility for improving their skills. Your Student Contribution Fee helps pay for the cost of the training resources you will receive; like books and hand outs.

If I already have a Certificate IV qualification, can I access this program?
Unfortunately not. Under the Higher Level Skills Program guidelines, to be eligible, you must not hold or currently be undertaking a certificate IV level or higher qualification.

Can I do more than one Certificate IV qualification through this program?
No. Under the guidelines, students can only access one subsidised training place for a Certificate IV level qualification. The completion of a Certificate IV qualification under the Higher Level Skills program means you may be ineligible for future government funding for a Certificate III or IV qualification.

Will I get some time off for holidays while studying?
It’s up to you. The course will be delivered for 6 hours per week for approximately 10-11 weeks. Study and assessments are self paced, so you can study in your own time and around your other commitments. Most Mylestones Training students take between 6 and 9 months to complete their qualification but you can take up to 12 months to complete it. 

How do I know if I qualify for the concession rate of $99?
Under the Higher Level Skills Program you can go through the program on a concession (this means your Student Contribution Fee is at a reduced rate) if you:

  • Hold a health care concession card or pensioner concession card issued under Commonwealth Law
  • You are the partner or a dependant of a person who holds a Health Care concession card or Pensioner concession card, and is named on the card
  • You have an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the person is a dependant, is entitled to concessions under a health care concession card or pensioner concession card; or
  • You are an Aboriginal or Torres Strait Islander person

Is there something we missed? If you have a question we haven't covered, feel free to contact us at mylestonestraining@cpl.org.au to find out more!

Our team is passionate about improving the lives of Queenslanders with disabilities. Mylestones Training is part of CPL - Choice, Passion, Life, so we benefit from over 70 years of disability care experience in the community. We offer students high quality disability courses with lots of ongoing support.
Our combination of group, hands-on and self paced learning, along with ongoing student support means you can learn your way.


To find out more about the ​Higher Level Skills Program or to get started, contact Mylestones Training on 0429 218 809 or ​fill in your details and we'll be in touch soon!

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