Support you can trust

Safe, reliable and high-quality disability support, backed by strong safeguards, accountability and a commitment to your wellbeing.

Over 75 years of experience

Decades of experience supporting people with disability, with the knowledge and expertise to deliver quality support you can count on.

Support built around you

We take the time to listen, understand what matters most and tailor support to your individual needs, choices and goals.

Quality at every step

As a registered NDIS provider, we're committed to high standards, well-trained teams and continuously improving the support we deliver.

Support you can trust

Safe, reliable support starts here.


Choosing a disability support provider is a big decision. You want people who listen, understand your needs and provide support safely and reliably. 

At CPL, we provide reliable, high-quality support people and families can trust. As a registered NDIS provider, safety and quality are built into how we operate — from planning and training through to review, feedback and ongoing improvement. 

We’ll work alongside you, your family and your support network to understand what matters most and provide support that helps you live life your way. 

Why choose CPL?

Reliable support. Real peace of mind.  

CPL has more than 75 years of experience supporting people with disability to live the life they choose. 

What you can expect with CPL

Your safety, wellbeing and experience matter to us. Our services are supported by clear systems, practice guidance, training, review and continuous improvement. 

We take time to understand your goals, routines, support needs and risks. This helps us plan support that is safe, consistent and centered on your life. 

Our support workers receive training, guidance and clear expectations so they can provide respectful, capable and reliable support. 

For people with more complex support needs, our teams can access clinical guidance and support to help deliver safe, practical and person-centred care. 

As a registered NDIS provider, CPL meets national quality and safety standards and is independently audited. This gives participants, families and referrers added confidence. 

We use feedback, reviews, service information and incident reporting to understand what is working and where we can improve. 

Choosing a provider?

It can be hard to know what to ask when choosing disability support. 

A good provider should be able to explain how they will understand your needs, train their teams, manage risks, communicate with you and respond if something changes. 

 

Need help or have questions?

We're here to help answer anything you need.

Contact us

Get In Touch

Who are you enquiring for?

Get in touch

Find out what services you can access in your area or check out your nearest CPL centre.

Call us 1800 275 753 Our Location

A CPL client sitting in a wheelchair and direct support worker pose for a photo happily. They are cheekily holding their thumbs up for the camera.
Two people stand on either side of a volleyball net outside in a park. They are both smiling widely and high-fiving each other.
A CPL Client sitting in a wheelchair and a direct support worker pose for a selfie whilst sailing on a boat.

Frequently asked questions

Quality support means support that is safe, reliable and centered on your needs. It includes taking time to understand you, planning support carefully, training support workers, reviewing services and listening to feedback. 

Registered NDIS providers must meet national quality and safety standards. They are also independently audited and have clear responsibilities around safeguards, complaints, incident reporting and accountability. 

We start by listening. We take time to understand your goals, routines, preferences, support needs and any risks that need to be considered. This helps us plan support that fits your life. 

Yes. Support should change when your needs, goals or circumstances change. We review support with you and make adjustments where needed. 

Yes. CPL support workers receive training, guidance and clear expectations so they can provide safe, respectful and reliable support. Some supports may require additional training or clinical guidance. 

For people with complex or high-support needs, CPL can draw on clinical guidance, health support planning and trained teams to help provide support safely and consistently. 

Safety is built into how we operate. This can include support planning, risk planning, employee training, incident reporting, reviews, feedback and clear escalation pathways when something changes. 

We want to hear from you. Feedback helps us understand what is working and what needs to improve. You can raise feedback, make a complaint or talk to our team at any time. 

Yes. With your consent, we can work alongside your family, support coordinator, allied health professionals and other people in your support network.